Refund policy
Return and Exchange Policy — LANNOR
At LANNOR, we strive to provide an excellent shopping experience.
If you are not completely satisfied with your purchase, we gladly accept returns and exchanges under the following policy:
Returns
Return period:
You have 30 calendar days from the date of delivery to request a return.
Return conditions:
We accept returns for products in any condition — opened, used, defective, or new.
We also accept returns due to change of mind or dissatisfaction.
Return process:
To initiate a return, please contact us by email at support@lannor.com, including your order number and the reason for your return.
You will receive a free return shipping label to send the item back to us.
All return shipping costs are covered by LANNOR.
Refunds
Refund timeframe:
Once we receive the returned item, your refund will be processed within 5 business days.
Refund method:
Refunds will be issued using the same payment method used for your original purchase.
Exchanges
Exchange process:
If you prefer an exchange instead of a refund, please specify this when you submit your return request.
Price adjustments:
If the replacement item has a different value, we will adjust the amount to be paid or refunded accordingly.
For any further questions, please contact us at lannor.faq@gmail.com